> BACKUP MONITORING FOR MSPs_

127 alerts.
Only 12 actually matter.

We show you which ones.

Your morning Acronis review takes 45 minutes.
With Sentinel it takes 3.

Built by an MSP who still runs one. No private equity behind us.

sentinel — monitoring

$ sentinel status --today

Scanning 4 data centers... done

Total alerts: 247

After AI triage: 247

Noise reduced: 95.1%

✓ 3 clients need action now. Others can wait.

What a Monday morning looks like in most MSPs.

>_

20 failures. 50 alerts. 0 idea where to start.

You open Acronis at 8am. Everything is red. You spend 40 minutes figuring out what actually matters.

!

A client calls before you do.

Their server hasn't backed up in 4 days. You had the alert. It was buried under 80 others.

~

You're monitoring the tool, not the risk.

Success rate looks fine. But 12 machines show no_result — which means no backup ran at all.

#

Every MSP dashboard has this problem.

There's too much data and no obvious priority. The alerts are all there. You just can't find the ones that matter.

"Kaseya acquires Datto. Price goes up. ConnectWise acquires ScreenConnect. Licensing changes. ScalePad acquires Backup Radar. Here we go again."

The pattern is always the same: acquire, consolidate, raise prices, lock in contracts. MSPs are the ones who pay.

— Every MSP community thread, 2023–2025

From zero to monitoring in 5 minutes.

No sales call required, no onboarding meeting to book. Connect your tenant, configure alerts, you're monitoring.

Step 01

Connect

Point Sentinel at your Acronis tenant. One API key, one command. No agents to install, no firewall rules to change.

terminal
Step 02

Monitor

One dashboard for every data center. Real-time backup status, AI-powered triage that filters out the alerts that resolve themselves. See only what matters.

Step 03

Relax

Your morning review goes from 45 minutes to 3. The AI clears the noise so techs only see the exceptions worth their time.

Sentinel surfaces the 3 things that need action today.

>_

Start here

Every morning, ShieldPulse surfaces the 3 tenant clusters that need your attention. It's a prioritized action queue, not a list of alerts.

//

Understand instantly

Each machine gets a diagnostic: what broke, how long it's been failing, and what's dragging the health score. No guesswork. No reading between the lines.

~

Track what persists

Issues that keep coming back are flagged automatically. Notes, reminders, and score deltas give you the full picture across runs — not just today's snapshot.

All features included on every plan.
You scale by machines, not by capability.

1,057+ devices monitored

Including 1 Acronis Platinum Partner

Finally a tool that tells me what to fix, not just what's broken. StartHere alone saves me 30 minutes every morning.

MSP, 340+ devices

The morning digest replaced 3 manual checks. The health score catches no_result machines that Acronis native completely misses.

MSP, 180+ devices

Used daily by NOVATECH

Acronis Platinum Partner

New Caledonia

1,057+ devices monitored in production

247 alerts walk into your inbox.
12 of them matter.

Sentinel's AI triage engine removes the alerts that don't need a human so your team focuses on real problems.

Before Sentinel

247 alerts \u00b7 45 min to triage

After Sentinel

12 actions needed \u00b7 3 min to review

Pattern recognition

Learns which alerts resolve themselves, which are retries, and which need human attention.

Context awareness

Knows that a failed backup on a test VM at 2 AM is not the same as a production server missing its RPO.

Continuous learning

Gets smarter over time as it observes your environment and your response patterns.

The math is simple

Average tech rate$26/hr
Daily triage time45 min
Annual cost of triage$5,850/yr

Sentinel reduces noise by60%
You save~$3,500/yr

Per tech. Most MSPs have 3–5 techs reviewing alerts daily.

Why not just use Acronis reporting?

Good question. Here's the honest answer.

> The average MSP spends 40+ minutes every morning navigating Acronis to find what actually needs attention.
> ShieldPulse reduces that to under 5 minutes.

Acronis Cyber Protect Cloud
ShieldPulse
Getting to one alert
Partner → client list → sub-clients → Monitoring → Operations → click donut → popup (wrong clients) → Go to customer → new console loads → find alert again → 2x back to return. 12 steps, repeated for every single alert.
Open dashboard. Critical issues are already on top. Click once to investigate.
Console switching
Partner console and client console are two different interfaces. Navigation context lost on every switch.
One interface. All partners, all clients, all DCs. No context switching.
Alert popup useless
Click 'Active alerts summary' → popup shows 3 clients but not WHICH alert. Pick a client, hope for the best.
Every alert includes client name, device, severity, and consecutive failure count. No guessing.
Silent failures
Success rate looks fine. Agents go dark silently. no_result machines are invisible.
Health score penalizes machines with no backup activity — not just failures, so silent agents show up too.
Multi-partner visibility
One partner at a time. Drop into each to check status. Can't open parallel tabs.
All partners unified. One health view across every partner and every client.
Multi-DC visibility
Multiple datacenters = multiple separate consoles. No unified view across DCs. Health of DC2 while you're in DC1? Start over.
All datacenters in one dashboard. Per-DC health score, segmented progress bar, sparkline trend — side by side.
Morning workflow
No digest. Repeat the 12-step process every morning.
Daily digest delivered at your preferred time. Client names, health rates, what changed since yesterday.
Problem memory
Same alert appears every day. No tracking, no persistence, no context.
Issues tracked across runs. Notes with reminders. Auto-resolved when fixed.

* Acronis Cyber Protect Cloud is a complete backup platform. ShieldPulse monitors it — not replaces it. We're an Acronis Platinum Partner.

Every plan includes every feature. You scale by device count, not by capability.

21-day free trial. No credit card. Full access.

Pro

$49/mo

For growing MSPs that need integrations.

  • 100 devices included
  • +$0.75/device beyond 100
  • Acronis monitoring
  • AI alert triage
  • Alerts (Teams / Slack / Webhook)
  • Email alerts
  • 365 days history
  • Unlimited users
  • Email support
  • Multi-vendor supportsoon
Start 21-day trial
Most Popular

Business

$149/mo

For established MSPs with large device fleets.

  • 500 devices included
  • +$0.50/device beyond 500
  • Everything in Pro
  • Priority support
Start 21-day trial

Scale

$299/mo

Unbeatable pricing for large MSPs.

  • 1,000 devices included
  • +$0.25/device beyond 1,000
  • Everything in Business
  • Direct founder access
  • Custom alert rulessoon
Start 21-day trial
Early Access — All plans include priority onboarding support

How we count devices

You only pay for machines you actually monitor for backup. Not for every agent deployed.

Acronis agent with backup plan — counted
Acronis agent for cyber only — exclude it, not counted
Multiple backup plans, same machine — 1 device
Machine excluded from monitoring — not counted

Your bill reflects what you protect, not what you deploy.

No "Server Tax" — 1 Device = 1 Device

Pricing Calculator

See how much you save with ShieldPulse.

ShieldPulse

$49

/mo

Pro

Industry Average

$65

/mo

@ $0.65/device

Your Savings

$16

/mo

25% less

Unlike others, we don't care if it's a server or a laptop. A device is a device.

Month-to-month billing with no setup or activation fees. Cancel anytime.

All plans include: AI triage, health scoring, webhook alerts, machine notes, live activities, and morning digest emails.

Our pledge to MSPs.

I'm Romain. I've been running an MSP in New Caledonia for 15 years — and I still do. 300+ clients. Acronis Platinum Partner. I built Sentinel because I needed it for my own operations.

I live this every day. Every feature exists because I hit the problem first.

Here's what I commit to:

  • Transparent pricing. Always published. Always monthly.
  • 90 days notice before any pricing change.
  • No forced annual contracts. Ever.
  • If we sunset: 12 months notice + migration help.
  • Decisions made by someone who still answers tickets — not a board.

— Romain, Founder & MSP operator since 2011

Questions you'd actually ask

See your 3 priority clients before they call you.

ShieldPulse shows you where to act — before your clients notice the problem.

Start 21-day trial — no credit card

Questions? contact@shieldpulse.io

Currently supports Acronis Cyber Cloud. Veeam connector arriving Q3 2026. join the waitlist →